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We study a workforce planning and scheduling problem in which weekly tours of agents must be designed. Our motivation for this study comes from a call center application where agents serve customers in response to incoming phone calls. Similar to many other applications in the services industry, the demand for service in call centers varies significantly within a day and among days of the week. In our model, a weekly tour of an agent consists of five daily shifts and two days off, where daily shifts within a tour may be different from each other. The starting times of any two consecutive shifts, however, may not differ by more than a specified bound. Furthermore, a tour must also satisfy constraints regarding the days off, for example, it may be required that one of the days off is on a weekend day. The objective is to determine a collection of weekly tours that satisfy the demand for agents' services, while minimizing the total labor cost of the workforce. We describe an integer programming model where a weekly tour is obtained by combining seven daily shift scheduling models and days‐off constraints in a network flow framework. The model is flexible and can accommodate different daily models with varying levels of detail. It readily handles different days‐off rules and constraints regarding start time differentials in consecutive days. Computational results are also presented. © 2001 John Wiley & Sons, Inc. Naval Research Logistics 48: 607–624, 2001. 相似文献
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We present a time decomposition for inventory routing problems. The methodology is based on valuing inventory with a concave piecewise linear function and then combining solutions to single‐period subproblems using dynamic programming techniques. Computational experiments show that the resulting value function accurately captures the inventory's value, and solving the multiperiod problem as a sequence of single‐period subproblems drastically decreases computational time without sacrificing solution quality. © 2010 Wiley Periodicals, Inc. Naval Research Logistics, 2010 相似文献
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汪泽焱 《国防科技大学学报》2002,24(4):37-41
为了满足通信网络中一些特定业务对于多个网络指标性能的同时要求 ,研究了一类基于多目标决策的QoS路由算法。通过选取带宽作为约束条件 ,把时延和丢失率作为优化目标 ,建立了QoS路由选择的多目标非线性整数规划模型 ,并给出了一种求解模型的交互式算法。该算法通过逐步调整目标函数的上界 ,压缩目标函数的搜索空间来满足决策者的要求和网络条件。实例计算结果表明了算法的可行性 相似文献
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基于X射线脉冲星导航定位方法是一种全新的自主导航技术。该文给出了脉冲星绝对定位的基本原理,针对有关文章存在的疑问,提出了脉冲星导航绝对定位中整周模糊度改进算法,并对其进行了深入的分析和理论推导,通过仿真计算脉冲星整周模糊度和航天器的位置,得到了较理想的定位精度。这种新改进的整周模糊度算法为脉冲星绝对定位提供了新的思路。 相似文献
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针对星载双基地SAR由双基地几何关系引入的新问题,提出了计算其模糊比的新方法和近似分解方法。利用此方法通过仿真计算对星载双基地SAR模糊性变化规律做了进一步研究。结果表明,因接收天线的面积限制,与其伴随飞行的大卫星SAR相比,模糊性问题更为严重,但变化规律基本一致。比较而言,由于小卫星天线尺寸在高度上更接近大卫星天线,在距离模糊比上相对大卫星SAR抬高得不多,而在方位模糊比上抬高较大。 相似文献
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In this paper, we consider a new weapon‐target allocation problem with the objective of minimizing the overall firing cost. The problem is formulated as a nonlinear integer programming model, but it can be transformed into a linear integer programming model. We present a branch‐and‐price algorithm for the problem employing the disaggregated formulation, which has exponentially many columns denoting the feasible allocations of weapon systems to each target. A greedy‐style heuristic is used to get some initial columns to start the column generation. A branching strategy compatible with the pricing problem is also proposed. Computational results using randomly generated data show this approach is promising for the targeting problem. © 2007 Wiley Periodicals, Inc. Naval Research Logistics, 2007 相似文献
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Models for integrated production and demand planning decisions can serve to improve a producer's ability to effectively match demand requirements with production capabilities. In contexts with price‐sensitive demands, economies of scale in production, and multiple capacity options, such integrated planning problems can quickly become complex. To address these complexities, this paper provides profit‐maximizing production planning models for determining optimal demand and internal production capacity levels under price‐sensitive deterministic demands, with subcontracting and overtime options. The models determine a producer's optimal price, production, inventory, subcontracting, overtime, and internal capacity levels, while accounting for production economies of scale and capacity costs through concave cost functions. We use polyhedral properties and dynamic programming techniques to provide polynomial‐time solution approaches for obtaining an optimal solution for this class of problems when the internal capacity level is time‐invariant. © 2007 Wiley Periodicals, Inc. Naval Research Logistics, 2007 相似文献
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